Things are going to look a little different at PPG Paints Arena next time it's open to the public.
The Penguins and Aramark, the food and beverage partner at PPG Paints Arena, announced on Wednesday some updates, new technologies, and a new sports bar coming to the concourses.
There will be several updates to the concessions-ordering process that aim to provide faster service:
Self-Checkout Scanners: Scan. Pay. Go. State-of-the-art Mashgin artificial intelligence (AI) self-checkout scanners have been deployed throughout the arena. Fans place the items they wish to purchase on the Mashgin unit where they are scanned simultaneously for quick payment, significantly increasing speed of service.
Self-Ordering: Self-ordering kiosks have been installed at select locations, allowing fans to fully customize and pay for their order using touch screen technology.
Mobile Ordering: Mobile ordering will be available through the Penguins mobile app, allowing fans to place an order from their seats and pick it up at designated stands.
Penguins.com
A rendering of PPG Paints Arena
There are several new places to stop for food and drinks along the concourses as well:
Drink MKT (Section 101, 105, 109, 204, 215): Drink MKT is an express, self-service beverage market that uses Mashgin AI self-checkout scanners. Created to reduce wait times and increase choice - and get fans back to their seats quickly -- the market will offer a wide variety of beverages, including domestic, premium and craft beer, spiked seltzers, canned cocktails and wine, and assorted grab-and-go snacks. Valid ID is still required to purchase alcoholic beverages.
The King Penguin (Section 114): A new destination sports bar on the main concourse, featuring more than ten big screens, high top tables, lounge seating, and a wall to concourse premium bar serving beer, wine and traditional and specialty cocktails.
Market (Section 116):The Market is a large marketplace featuring three unique food stations and grab-and-go food and beverage.
Fan Favs Express (Section 119): The new Fan Favs Express will offer a variety of fan favorites (hot dogs, popcorn, nachos, beverages) and self-checkout, featuring Mashgin AI scanners that allow fans to expeditiously complete their transactions. Valid ID is still required to purchase alcoholic beverages.
Connected Concepts (Section 205): Your Favorite Brands In One Stand. Connected Concepts offers some of the most popular menu items from around the arena available in one stand. Self-order and pay via the touch screen kiosks or Pens mobile app. The stand is "flexible," allowing for the menu to change per event.
Last week, the Penguins announced the addition of a new BetRivers sportsbook-style lounge at the arena, which will be created by removing several rows from the top of section 120, replacing them with two rows of luxury seating. The top of the section will have a bar with seating.
